As I’m sure you are all aware Container Centralen have introduced a new trolley tag at the start of 2019, just as they did with the red tag a few years ago and the black before that.
At the start of 2019 one new tag was issued to each trolley with a CC contract. People with CC trolley contracts can get broken trolleys and shelves repaired as required.
Quite a lot of nurseries and hauliers have now implemented the new tags on 100% of their trolleys. Other people, either have not yet fitted their tags or don’t have any trolleys on contract so have no tags to fit!
Some companies who have no trolleys on contract are asking for their orders to be loaded onto Red Tag trolleys in the hope that a system can be run within the system. Unfortunately this is just not going to work. Hauliers will have to separate Red and New Tag trolleys and exchange the correct ones. The system will become a huge muddle and potentially affect us all when the season is in full swing.
The smooth running of the trolley exchange system is absolutely vital to all of us. Whether we are growers, hauliers or garden centres and retailers so we feel that the only way for things to work smoothly is for everyone to be within ONE system and this really needs to be the New Tag. As of the Monday 4th of March we will be going over entirely to the New Tag.
Deliveries made to customers without New Tag trolleys to exchange will have to off load the trolley upon delivery. Even this is a source of potential issues with some hauliers talking of potentially having to levy a unloading surcharge because they will lose a lot of time if their drivers are having to unload lots of trolleys by hand.
Whilst we can see why people resist going into the CC system to save a cost, efficient trolley movements are so important to this industry it starts to look like a false economy. Currently you can pay a one off fee of £5.10 per base with a £3.62 annual rental. Nobody likes a cost but sometimes spending is worthwhile and the alternative here is a lot of headaches at peak season which isn’t very appealing at all!